- About AG
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"Real People doing REAL Work driving REAL Results"
The TEL Solution developed by Paul Alexander and his Alexander Group neatly packages the
core products for every business owner in today's economic environment.
Learning how to effectively communicate to your best customers and how to engage your
employees and customers to create customer loyalty and repeat business is what TEL
Solutions from the Alexander Group will do for those business owners who want to succeed.
My association with Paul Alexander began in 1987. His practical approach to the solution of
problems and his creativity in the enactment of solutions has always impressed me.
Every product and service we ever purchased from the Alexander Group has exceeded our
expectations in quality and effectiveness, and that's the true measure of a successful business.
We used to do business with a number of different companies but we have found because of
the Alexander Group's creativity and the quality and how successful these incentive awards
and incentive programs have been, that we've consolidated our business... exclusively with the
I have been associated with the Alexander Group since the early nineteen ninety's.
My experience with them has been that they are a professional, hard working and
knowledgeable organization. Their consulting products and services are characterized by
value and practicality. They truly offer real value and integrity to their clients.
Before working with the Alexander Group and applying their methods and incentives to
engage our employees, we experienced 30 - 45 injuries per year requiring medical treatment.
NOW we see from 6-8 in a year and we expect to achieve five or less injuries in our next year!
We started working with the Alexander Group in 2007 and have been extremely pleased with
the results. Challenged by low price discount centers, our main goal was to give customers a
reason to choose us for our quality and personal service. AG revised our logo, enhanced our
customer service approach, and created a "buzz" in the community about our business
through internal and external marketing. They developed a creative theme for our stores
which caused current and new customers to want to visit and shop with us. Specialized
training classes helped us get all our employees on board. Our customers now recognize the
special, unique services we offer and as a result our business has increased an average of 9%
- even in the current economy.
The TEL Solution works! I know because in the five short months since I've been applying
the techniques Alexander Group has taught me, I have turned around what had seemed like
an impossible situation and have engaged my employees and have dramatically increased my
referral sources. AG provided me with turn-key tools to engage both my employees and my
customers and these tools have enabled me to sell without feeling like I'm selling! Among
other things, AG wrote, designed and produced highly creative, message-specific brochures,
booklets, publications and ads which have caused a "wow" response from my prospects. I feel
equipped with just the right tools to build new client relationships and feel proud of how my
company is portrayed in all my communications. At a time when many companies in my
industry are closing their doors, I am building my business.
We wanted to roll out an integrated recognition and rewards program on-line. We bid out the
process and chose to go with Alexander Group because we knew we would be treated like an
individual, and they would work hard to customize our needs. We have had our BE A STAR
website (created by AG) since 2006, and we have been very pleased with the customer service
and the customization to fit our needs.
The advantage you gain with the Alexander Group is that you have the ability to sit down with
somebody who understands what the (incentive) program needs to include and they can give
you that one-on-one counseling and personal attention that you simply do not get from the
large "big box" firms.
The results that we've gotten from the program are that we exceeded all of the areas that we
have targeted substantially. We made money off of doing the program in the first year and
have continued to have the benefit of that program carry over from year to year. The benefit
of the previous year's program continues to grow despite targeting new areas each year. It is
an ongoing profitability situation. We are starting our fourth year with Alexander Group
programs because they continue to generate revenue and positively affect our work
It builds morale and it builds camaraderie. It's a way that you can compensate people for
what they are actually accomplishing. (With) an incentive program, you are rewarding
specific personal achievement, it is measurable and employees know what they are getting
Two heads are better than one!.... That is why Glasgow Savings Bank uses Alexander Group Inc for
Concentrating on our strength and longevity, they have helped us promote small town banking with
a personal Touch!
Alexaner Group was just the shot in the arm that Jonesburg State Bank needed. Through their efforts
and suggestions, our secondary lending program has jumped dramatically in new revenue to our bank.
Alexander Group provides good analysis and training to get the process started and then provides
tools to track the success. We would recommend their services to any business that wants to improve